Celesta CX CloudContact Center
Run inbound and outbound campaigns, connect any CRM, and empower your agents with everything they need in one platform.
Complete Contact Center Solutions
Everything you need to run inbound and outbound operations, integrate with your CRM, and scale your business.
Inbound Contact Center
Handle calls with IVR, call routing, ACD, and call queue management.
Why Choose Celesta CX?
Built for modern businesses that need reliable, scalable contact center solutions without the complexity.
Unified Platform
Inbound + outbound + CRM + PBX all in one solution
Advanced Dialers Included
Predictive and preview dialers included by default
Any CRM Integration
Integrates into any CRM with no vendor lock-in
Cloud-Based & Scalable
Quick setup, scale as you grow, enterprise-grade reliability
Affordable Pricing
Flexible pricing designed for growing teams
Complete Feature Set
Everything you need to run a professional contact center, from basic call handling to advanced analytics.
Automatic Call Distribution
Intelligently route calls to the right agents
Call Queue Management
Manage waiting customers with advanced queue controls
Call Recording
Record and analyze calls for quality assurance
Click-to-Call
One-click dialing directly from your CRM
Virtual Contact Center
Complete virtual setup for remote teams
IVR Campaigns
Interactive voice response for better customer routing
Cloud PBX
Enterprise-grade phone system in the cloud
Real-time Analytics
Monitor performance with live dashboards
Works with Your Tools
Our CTI toolbar integrates seamlessly with any CRM. No vendor lock-in, no complex setup required.
Universal CRM Integration
Don't see your CRM? No problem. Our flexible API and CTI toolbar work with any system.
Trusted by Forward-Looking Businesses
Join hundreds of companies building modern contact centers with Celesta CX.
"Setup was fast and our agents are more productive than ever. The unified platform eliminated the need for multiple tools."
"Celesta CX's CRM integration saved us weeks of setup time. Everything just works seamlessly together."
"The predictive dialer increased our connect rates by 40%. ROI was immediate and substantial."
See the Difference a UnifiedContact Center Makes
Join hundreds of businesses who've transformed their customer operations with Celesta CX. Setup takes minutes, results are immediate.